miAlarm Troubleshooting

Common error codes and solutions for MiAlarm connectivity

Device Busy Error

Meaning: Unit is attempting to change mode

Solutions:

• Wait 30-60 seconds and retry
• If persistent, power cycle the GSM unit
• Check if another user is accessing the system
• Verify no other apps are connected

General Troubleshooting Steps

1. Verify Basics

   • Panel powered on
   • Serial cable properly connected
   • GSM unit has power
   • SIM card properly inserted
   • That signals are being sent via Serial Cable.

2. Check Programming

   • Correct serial port selected
   • FINMON mode enabled (for Orisec)
   • Account code programmed
   • User code valid

When to Contact Support

Contact Finmon support if:

• Error persists after all troubleshooting
• New error codes appear
• Hardware failure suspected
• Programming assistance needed