# miAlarm Troubleshooting

Common error codes and solutions for MiAlarm connectivity


#### Device Busy Error

**Meaning:** Unit is attempting to change mode

**Solutions:**
- Wait 30-60 seconds and retry
- If persistent, power cycle the GSM unit
- Check if another user is accessing the system
- Verify no other apps are connected

---

#### General Troubleshooting Steps

1. **Verify Basics**
   - Panel powered on
   - Serial cable properly connected
   - GSM unit has power
   - SIM card properly inserted
   - That signals are being sent via Serial Cable.

2. **Check Programming**
   - Correct serial port selected
   - FINMON mode enabled (for Orisec)
   - Account code programmed
   - User code valid


---

#### When to Contact Support

Contact Finmon support if:
- Error persists after all troubleshooting
- New error codes appear
- Hardware failure suspected
- Programming assistance needed