Getting Started *

Guide to get you started with everything you need to get a device added to your new miAlarm app.

Installation

Download and Installation

iOS Installation

  1. Open the App Store on your iPhone or iPad
  2. Search for "miAlarm"
  3. Tap "Get" to download and install
  4. Wait for the installation to complete

Android Installation

  1. Open Google Play Store
  2. Search for "miAlarm"
  3. Tap "Install"
  4. Accept the required permissions when prompted

Huawei Installation

  1. Open Huawei AppGallery
  2. Search for "miAlarm"
  3. Tap "Install"

Note: Ensure you have a stable internet connection before beginning the download.

iOS: Download from App Store
Android: Download from Google Play
Huawei : Download from AppGallery

Account Registration

Creating Your Account

First Launch

When you open miAlarm for the first time, you'll see a welcome screen with two options:

Registration Process

Select "Register" and provide the following information:

  1. Personal Details

    • First Name
    • Last Name
    • Username (this will be your login ID - choose carefully)
    • Email Address
    • Contact Number

  2. Security Credentials

    • Password (must include at least one number and one uppercase letter)
    • Confirm Password

  3. Complete registration by tapping "Register"

Important Considerations:

Adding Devices

Adding Your First Device

After successful registration, you'll be automatically logged in and prompted to add your first device.

Option 1: Scan Device Barcode (Recommended)

The fastest way to add your device:

  1. Tap "Add a Device"
  2. Allow camera access when prompted
  3. Scan the QR code or barcode on your Finmon device
  4. The system will automatically populate the device details

Option 2: Manual Entry

If scanning isn't possible:

  1. Tap "Manually enter ID"
  2. Type your Unit ID (found on the serial number label of your Finmon device)
  3. Tap "Continue"

Device Configuration

Once your device is identified, configure these settings:

  1. Friendly Name: Give your device a meaningful name (e.g., "Home Alarm", "Office Security")
  2. Dial-In Access: Enable this option to allow remote control of your alarm panel
  3. User Code: Enter your 4-digit alarm code (the same one you use on your keypad)
  4. Push Notifications: Enable to receive real-time alerts on your phone
  5. Tap "Add Device" to save your configuration

Understanding the Authorization Process

After adding a device, you'll encounter one of three authorization statuses:

Authorization Requested

Your request has been sent to the device administrators. This is normal for shared systems where multiple users have access. Wait for an existing administrator to approve your request.

Master Access Granted

You've been approved as a device administrator. The device will now appear on your home screen with full access privileges.

Duplicate Device

The system detected this device is already linked to your account. Simply return to the home screen and look for your device in the list. If you are unable to find your device, select the 3 menu lines on the top left of the screen, then select System Options and Restart.

First Connection

Connecting to Your Device

Once authorized, your device appears on the home screen showing:

Making Your First Connection

  1. Tap "Open" on your device tile
  2. If prompted, enter your 4-digit user code
  3. Wait for the connection to establish (you'll see a loading screen)
  4. Once connected, you'll have full access to monitor and control your alarm system

Connection Tips:

Next Steps

Now that you're connected, explore these essential features: