User Guides This section covers advanced configuration options and premium features available in miAlarm. Proper configuration ensures optimal performance and user experience. Primary Device Configuration Primary Device Configuration Understanding Primary Devices A primary device is your most frequently accessed alarm system, receiving: Priority connection allocation Prominent home screen placement Faster response times Setting Your Primary Device Method 1: Home Screen Setup Tap "Assign Primary Device" on the main screen Select your preferred device from the available list Confirm your selection Method 2: Device Settings Open device settings Navigate to the "Primary" tab Enable "Set as primary device" Confirm the change Managing Primary Status Only one device can be designated as primary Change primary designation at any time Remove primary status through device settings Visual indicators show current primary device Zone Management Zone Management Zone Status Indicators Color Status Meaning 🟢 Green Clear Zone secure, no activity 🔵 Blue Bypassed Zone disabled temporarily 🔴 Red Violated Zone triggered/open 🟠 Orange Restored Was violated, now clear Managing Zones View All Zones: Tap grid icon Heatmap shows all zones Filter by status/area Click for details Edit Zone Info: Tap the Zones Grid Icon Select relevant Zone number Tap Edit Zone Update: Zone name Triggered Text Clear Text Save changes 🔄 Bypassing Zones {#bypass} What is Bypassing? Temporarily disable specific zones while keeping others active. When to Bypass Faulty sensor Maintenance work Leaving window open Pet in secured area Temporary access needed How to Bypass Method 1: Zone List Expand area card Find zone to bypass Toggle switch OFF Zone turns blue Method 2: Heatmap Switch to heatmap view Tap zone tile Select "Bypass" Confirm action Method 3: Quick Swipe In zone list Swipe right on zone Quick bypass toggle Managing Bypassed Zones View All Bypassed: Heatmap view Filter → "Bypassed" Shows blue zones only Clear All Bypasses: Disarm area Re-arm without bypass Or manually unbypass each Bypass Notifications: Alert when zones bypassed Status in notifications User Management User Management Understanding User Roles The system supports multiple user types with varying permission levels: Master Users : Full administrative privileges Standard Users : Limited operational access User Administration (Master Users Only) Access device settings Select "User Names" tab View all users with system access Manage user permissions and access levels User Management Capabilities Master users can: View complete user lists Remove standard user access Edit user display names User Code Management Each user has a unique 4-digit code Codes link to specific user profiles All actions are logged for security Regular code updates recommended Notification Configuration Notification Configuration Comprehensive Alert Management Customize your notification preferences to receive only the information you need, when you need it. System-Wide Notifications Access sidebar menu Select "Notifications" View consolidated message center Device-Specific Settings Open device settings Navigate to "Push Notifications" Enable or disable global notifications Select specific alert types Available Alert Categories 24-Hour Monitoring : Always-active zone alerts Access Events : Entry and exit notifications Auto Test : Automated test results Burglary : Intrusion detection warnings Bypass Notifications : Zone override alerts Fire Alarms : Fire detection system alerts Patrol Updates : Security patrol confirmations Medical Alerts : Emergency medical notifications Open/Close : Standard opening and closing notifications Open/Close Monitor : Advanced opening and closing notifications Panic : Panic button activations Supervision : Monitored device notifications System Messages : General operational and maintenance notifications Notification Best Practices Enable only essential notifications to avoid alert fatigue Test notification delivery monthly Ensure phone permissions are properly configured Consider quiet hours for non-emergency alerts Emergency Contact Management Emergency Contact Management Personal Emergency Contacts Configure trusted contacts for emergency situations: Add primary emergency contacts Test contact functionality regularly Official Emergency Services Customize official emergency numbers for your region: Police Services (SAPS) Fire Department Medical Emergency Services Armed Response Units Location Sharing Features GPS coordinate transmission Manual sharing options available Advanced Configuration Advanced Configuration Device Synchronization Keep your device configuration current: Access device settings System retrieves latest configuration Updates include: Area definitions Zone configurations Smart action settings User permissions Operating Mode Selection For compatible systems, switch between operational modes: Navigate to Settings Select "Mode" tile Available options may include: Standard Mode Custom Panel Mode Configurations Allow 2-3 minutes for mode changes to apply Security Enhancements Biometric Authentication Enable fingerprint or facial recognition Provides quick, secure access Password fallback always available Recommended for all users Auto-Logout Protection 30-second inactivity timeout Prevents unauthorized access Applies to sensitive screens Session Management "Remember Me" option for trusted devices Biometric re-authentication required Secure token storage Privacy and Permissions Required Permissions The app requires specific permissions to function properly: Location : For emergency GPS sharing Camera : For QR code scanning Notifications : For alert delivery Contacts : For emergency contact integration Privacy Considerations All data transmissions are encrypted Location data only shared during emergencies No background location tracking Subscription Management Subscription Management Account Tiers Free Account Connect up to 5 devices Access all core features No time restrictions Pro Subscription Connect up to 10 devices Advanced feature access Early access to new features Unlimited Subscription Connect an unlimited amount of devices Access to ALL features Subscription Options Monthly Pro Plan : R14.99 per month Annual Pro Plan : R149.99 per year (save 17%) Monthly Unlimited Plan : R149.99 per month Annual Unlimited Plan : R1499.99 per year (save 17%) Managing Your Subscription To Purchase : Tap the crown icon on home screen Select your preferred plan Choose payment method Complete transaction through app store To Manage Existing Subscription : Navigate to sidebar menu Select "Subscriptions" Manage through your app store account Modify or cancel as needed