Advanced Search
Search Results
112 total results found
Texecom 412/816/832 Programming
Standard Texecom panels with red serial cable Version Information Texecom 412/816: Known working app versions: V16.13 Texecom 832: Known working versions: v13, v14 (E) Note: Texecom Elite panels are NOT supported on app, but work with serial for CID Basi...
Texecom MiAlarm PANEL MODE
Configuration for MiAlarm compatibility Note: Texecom Elite panels are NOT supported on app, but work with serial for CID Programming Steps Enter Programming Mode Enter Installer Code Press Menu button Press 9 Location 76/0 Press location 76 Press subl...
Orisec Configuration
Orisec panels support both Tip/Ring and Com Port connections Orisec Tip/Ring Configuration Enter Installer Code Select Programming Menu → Tick/Enter Go to ARC Set up Phone Number: 555 5555 Account Number: As supplied by control room/software Protocol: Contac...
Risco Configuration
Complete programming guide for Risco panels Accessing Programming Press MENU BUTTON Enter INSTALLER CODE (Default: 1111) Navigate to "PROGRAMMING" → ENTER Navigate to "COMMUNICATION" → ENTER Monitoring Station Setup Navigate to "MONITORING STATION (MS)" → ...
miAlarm Troubleshooting
Common error codes and solutions for MiAlarm connectivity Device Busy Error Meaning: Unit is attempting to change mode Solutions: Wait 30-60 seconds and retry If persistent, power cycle the GSM unit Check if another user is accessing the system Verify no othe...
Common Issues & Solutions
Cross-panel troubleshooting guide Panel Not Sending Signals Check these first: Account code programmed correctly (4 digits, 6 digits with FF) Phone number is exactly 5555555 Contact ID enabled Dialer enabled (check specific panel locations) Sufficient dial a...
New Hire Training Outline
Draft — built fast, needs review/trimming. 1. The Products Overview of the Finmon product line: Comon, Telemon, Cenmon, Dualmon, mi8/64, miPanic What each product actually does and where it's used (which panel types, which install scenarios) Physical hardware...
1. Introduction
1.1 Purpose of This Guide This guide provides step-by-step instructions for using the Finmon Asset Management Portal. It is intended for existing and new Finmon clients. 1.2 System Overview The SIM Management Portal allows users to manage SIM card inventory, m...
2. Getting Started
2.1 System Requirements Before accessing the portal, ensure you have a Finmon portal profile (the same profile used at https://portal.finmon.co.za/). 2.2 Accessing the Portal To access the SIM Management Portal: Open a supported web browser. Navigate to: http...
3. SIM Inventory Management
3.1 Viewing the SIM Inventory The SIM Inventory displays all SIM cards associated with your account. To access it: Click SIMs in the navigation menu. The SIM inventory list will be displayed. SIM inventory navigation Inventory table columns 3.2 Searching a...
4. Data Plan Management
4.1 Viewing Available Plans To view the current available data packages, click the Packages menu. Packages menu Available data plans list 4.2 Assigning a Plan to a SIM Open the main SIM window. Select a SIM and click Actions > Change Status, then select the...
5. Usage Monitoring & Reporting
5.1 Viewing Usage for a SIM To view data usage for an individual SIM, locate the SIM in the SIMs view and view the Data Usage (Mb) column or Data Usage (%) column. This is the current month's data usage value (48 hrs in arrears). Data usage columns Usage det...
6. Location Management
6.1 Viewing and Adding Locations Open the Locations page from the main window — this displays any current Locations in the system. To add a new Location, click the Add Location button. Enter the required details and click OK. Locations management page Add ...
7. Device Type Management
Device Type Management Open the Device Types page from the main window. To add a new device type, click Add Device Type. Enter the Name details and select the system device type from the list. Select the billing package that will link to this device type. I...
8. User & Role Management
8.1 User Roles Overview The portal uses role-based access control (RBAC). Currently, user profiles are managed in the Finmon portal. The default roles are: Role Access Level Administrator Full access to all portal features including user management and ...
9. Support & Contact Information
Support & Contact Information If you require assistance beyond what is covered in this guide, please contact us: Channel Details Email Support support@finmon.co.za Finmon Portal https://portal.finmon.co.za/ SIM Management Portal https://iot.finmon.c...
IDS806 Serial Programming
IDS806 panels with red serial cable Basic Programming Locations 43 to 46 Enter [Account code] Location 47 Enter 6 (Contact ID) Locations 48 to 54 Enter 5555555 Location 196 Must be 000000 Critical for proper operation Installation Procedure Important...
IDS X64 Dialler Programming
Complete guide for all X64 variants Basic Programming (All Versions) Location 41 Default setting usually fine Set to 5 for Contact ID on Telephone Number 1 Location 46 Subloc 1 (LED 1): ON for Tone dialling Subloc 2 (LED 2): OFF Subloc 3 (LED 3): OFF Loca...