GSM Communicator Programming Manual

Account Code
- Four digit code as required by control room
- Must be inserted in all required locations (some panels need it in multiple places)
- For six digit fields: program the four digits followed by FF (e.g., 1234FF)
Telephone Number
- Program '5555555' in both primary and secondary locations
- Must be exactly seven 5's
Communication Format
- Contact ID must be enabled
- This is the standard format for all installations
Dial Attempts
- Minimum of 6 attempts required
Dial Timeout
- For kiss-on (if applicable): minimum 60 seconds
- If no timeout available, ensure attempts cover:
  - 90 seconds for server send
  - Additional 90 seconds for direct send
  - SMS send time (if enabled)
- Note: SMS limit is 20 free messages per unit per month
Dialing Method
- Tone dialling must be enabled (usually default)
- Do not use pulse dialling
Special Requirements
- Forced dialling must be enabled (mostly for Caddx panels)

Important Notes

Always verify all settings before leaving site
Test communication after programming
Document any deviations from standard programming

Chapter 1: Getting Started

Trigger Inputs Z1-4 on Transmitter

This page covers the configuration of direct trigger inputs on the Finmon transmitter.

Default Configuration

Factory Default Account Code: 9998

When a transmitter is connected to a panel via serial/dialler:

The panel will automatically update the radio with its account code on first signal
If the account code is changed on the panel, it will update the radio again

Direct Connection to Z1-4

When connecting directly to trigger inputs (not through a panel):

Account Code Programming
- Must be set by dialling into the radio over the internet
- Use Finmon website: www.finmon.co.za
- REFER TO YOUR FINMON CONSULTANT OR CONTROL ROOM
Voltage Requirements
- The radio requires a positive 12v trip on any of the triggers.
- Ensure clean, stable 12v signal

Default Trigger Assignments

Input	Default Function
Z1	Panic
Z2	Burglary
Z3	Open by user / Close by User
Z4	AC Failure

Reprogramming Triggers

The trigger inputs can be reprogrammed for any Contact ID reporting code:

Examples: supervisor on site, pump failure, temperature alarm
Access required via Finmon website
Contact Finmon support for custom programming

Wiring Notes

Use appropriate gauge wire for 12v signals
Keep wiring runs as short as practical
Avoid running trigger wires parallel to AC power
Use shielded cable in high-interference environments

Chapter 2: Caddx Panels

Caddx Standard Programming

Standard Caddx panels connected via Tip & Ring

Location Programming

Location 0

Segment 1 = 13 (force dial)
Segment 2 = 15 (Tone dialling)
Segment 3 to 9 = 5555555 (Tel number)

Location 1

Segment 1 to 4 = [account code]

Location 2

Enter 1 for Contact ID
On older panels: Enter 13

Partition Account Codes

If using multiple partitions, program account codes for each:

Location 89 - Partition 2 account code
Location 92 - Partition 3 account code
Location 95 - Partition 4 account code

Important Notes

Force dial (segment 1 = 13) is critical for Caddx panels
Always verify tone dialling is enabled (segment 2 = 15)
Test each partition if multiple partitions are programmed
Older panels may require "13" in Location 2 instead of "1"

Chapter 2: Caddx Panels

Caddx NX Programming

Caddx NX series panels connected via Tip & Ring

Location Programming

Location 0

Segment 1 = 13 (force dial)
Segment 2 = 15 (Tone dialling)
Segment 3 to 9 = 5555555 (Tel number)

Location 1

Segment 1 to 4 = [account code]

Location 2

Enter 1 for Contact ID

Location 4

LED 2 ON for openings/closings

Partition Account Codes

If using multiple partitions:

Location 89 - Partition 2 account code
Location 92 - Partition 3 account code
Location 95 - Partition 4 account code

Differences from Standard Caddx

Location 4 specifically controls opening/closing reports
More reliable communication than older Caddx models

Troubleshooting Tips

If openings/closings aren't reporting, verify Location 4 LED 2 is ON
Ensure all partition account codes are programmed if using partitions
Force dial is still required (Location 0, Segment 1 = 13)

Chapter 3: DSC Panels

DSC Generic Programming

Standard DSC panels connected via Tip & Ring

Basic Programming

Location 301

Enter 5555555 (tel number)
LCD Keypad: Backspace and remove 'D', then enter 5's

Location 303

Enter 5555555 (backup tel number)

Location 310

Enter four digit account code followed by FF
Example: For account code 1234, program 1234*66
The *66 represents FF

Location 311

Enter four digit account code only (e.g., 1234)

Location 350

Enter 0303

Location 380

LED 1 must be ON

Location 381

LED 7 must be OFF
This writes Contact ID into reporting codes

24 Hour Test Configuration

Location 702

LED 2 must be ON
LED 3 must be ON (enables 24hr test)

PGM Configuration (if using triggers)

For panels with LED keypads (carat in front of numbers):

Location 009

Program 1010 (System event with options for PGM 1 and 2)

Location 501

LED 2,3,4,5,6,7,8 ON (Panic on PGM1)

Location 502

LED 1 and 8 ON (Burglary on PGM2)

Tips for Older Panels

Identifying an old panel:

Location 310 only accepts 4 digits (no FF option)

For old panels:

Use Location 360 instead of 350 for Contact ID
Programming is otherwise similar

Chapter 3: DSC Panels

DSC Neo Programming

DSC Neo panels with sub-locations (usually with LCD keypads)

Accessing Programming

Press *8
Enter Installer Code (default installer code is 5555)

Location Programming

Location 301

Sub 001: Remove 'D' and enter 555 5555 (Tel number 1)
Sub 004: Remove 'E' (Tel number 4)

Location 310

Sub 000: Enter [4-digit account number] (Global)
Sub 001: Enter [4-digit account number] for Partition 1

Location 350

Sub 001: Choose Contact ID

Location 377

Scroll to "Test Tx Cycle"
Enter 001 days

Location 380

Ensure communicator is enabled

Programming Tips

Always remove default characters (D, E) before entering phone numbers
Test transmission after enabling communicator in Location 380
Use arrow keys to navigate between sub-locations
Save changes before exiting each location

Chapter 4: IDS Panels

IDS805 Programming

IDS805 panels with grey serial cable on external serial connector

Basic Programming

Locations 43 to 46

Enter [Account code]

Location 47

Enter 6 (Contact ID)

Locations 48 to 54

Enter 5555555

Location 151

Default is 4 dial attempts
Enter 0 to disable the dialer

Important Notes

Tone and force dialling are enabled by default
LTE GSM must be powered directly from battery
Do not power from panel auxiliary output

App Configuration

For mobile app connectivity:

Requirements:

App version v4.37 or latest vE4.xx
Serial Port must be set to Orisec/IDS805
Requires a VALID user code

Troubleshooting

If no communication, verify power is from battery
Test with known working user code

Chapter 4: IDS Panels

IDS806 Programming

IDS806 panels with red serial cable

Basic Programming

Locations 43 to 46

Enter [Account code]

Location 47

Enter 6 (Contact ID)

Locations 48 to 54

Enter 5555555

Location 196

Must be 000000
Critical for proper operation

Installation Procedure

Important: Follow this exact sequence:

Ensure panel power is OFF
Connect serial port only (no panel power)
Power up the panel
Serial port will be automatically detected

Tested Versions

Successfully tested on firmware versions:

1.12
1.13
1.14
1.15
1.88

Critical Notes

Location 196 must be all zeros
Panel reboot required after serial connection
Red serial cable indicates IDS806 compatibility

Chapter 4: IDS Panels

IDS816 Programming

IDS816 panel programming locations

Basic Programming

Location 111

LED 1 ON
All other LEDs OFF

Location 116

Enter 5 for Contact ID

Location 121

Enter 5555555

Location 128 Sub 2

Enter [Account code]

Programming Tips

Ensure only LED 1 is on in location 111
Double-check sublocation 2 for account code
Test communication after programming

Chapter 4: IDS Panels

IDS X64 Programming

Complete guide for all X64 variants

Basic Programming (All Versions)

Location 41

Default setting usually fine
Set to 5 for Contact ID on Telephone Number 1

Location 46

Subloc 1 (LED 1): ON for Tone dialling
Subloc 2 (LED 2): OFF
Subloc 3 (LED 3): OFF

Location 47

Set to 6

Location 51

Enter 5555555 (seven 5's)

Location 61-68 (Account Codes)

Loc 61: Partition 1 account code (4 digits)
Loc 62: Partition 2 account code
Loc 63-68: Partitions 3-8 account codes

Location 71 (72 = P2 -> 78 = P8)

Serial account code (same as partition account code)

Location 196

Must be 000000

Location 501-564

Option 3 must be set to Yes

Enable User Code Bypassing Hold [ * ] → beep → [MASTER CODE] [ * ] [ 1 ] [ 0 ] [ * ] [USER CODE] [ * ] [BITMAP] [ * ] [ # ]

Bitmap(Option 8) Zone Bypass Enable MUST be set to Yes

Open/Close Reporting by User

For X64 Older than 2017

Programming Sequence: Hold [ * ] → beep → [ MASTER CODE ] [ * ] [ 1 ] [ 4 ] [ * ] [ USER CODE ] [ * ] [ BITMAP ] [ * ] [ # ]

Enable User Reporting Codes:

Subloc/LED	Default	Action
1	OFF	Set ON to enable close reporting
2	OFF	Set ON to enable stay close reporting
3	OFF	Set ON to enable open reporting
4	OFF	Set ON to enable siren cancel reporting

Important: Must be repeated for EACH user requiring open/close reporting!

For X64 New (2017 onwards)

Enter Installer Mode
Go to Partition Arm Options (Locations 211-218)
Enable option 16 (Open/Closing User Reporting), this option is global for all users in the partition.

Arm Without User Code Reporting

For quick-arm and key-switch arming:

Locations 581-588 (Split Reporting Data)

Subloc 7: Set ON to enable "Armed without user code" reporting
Location 581 for Partition 1
Location 582 for Partition 2
Locations 583-588 for Partitions 3-8

Serial/App Programming

Requirements:

Panel firmware: V2.80 or above
GSM firmware: V4.51 or above OR E4.19
Draw power from Aux 12V, NOT from serial cable

Programming:

Loc 40: Ensure value 5 (CID) is programmed
Loc 61: Account code required
Loc 196: Must be 000000

24V Version Additional:

Loc 71: Account code required

Troubleshooting

If you can connect but get Bypassed zones and are unable to do anything: Check Loc 196 = 000000
After changing Loc 196: Remove panel from app and re-add
Cannot control panel: Verify user code
Connection issues: Check power source (must be Aux 12V)

Chapter 5: Paradox Panels

Paradox 1738 Programming

Very old panel - defaults are mostly wrong, use settings below

Programming Locations

Location 087

Enter 001 for daily test

Location 110

Enter 0000

Location 131

LED 1 OFF (report disarm always)

Dialer Options

Location 135 (Tone dial)

LED 3, 4, 5 ON
All other LEDs OFF

Location 136 (Auto Contact ID)

LED 3 ON
All other LEDs OFF

Communication Settings

Location 140

LED 5 ON (Contact ID)

Location 143

P1 Account code

Location 144

P2 Account code

Location 151

Tel number 5555555 (5x7)

Location 152

Tel number 5555555 (5x7)

Important Notes

This is a very old panel model

Chapter 5: Paradox Panels

Paradox MG5050 and SP6000 Programming

Tested on Plus range version 1.30

Basic Programming

Section 810

Select 44 for Contact ID

Section 811

Account number for partition 1

Section 812

Account number for partition 2

Section 815

Enter 5555555

Section 817

Enter 5555555

Enabling the Dialer

The status light on panel will be solid when dialling. If not dialling, check:

Section 800

Option 8 must be OFF
Options 4, 5, 6, 7 must be ON

Section 802

Options 1, 2, 5, 6 must be ON

Section 803

Options 1, 2, 5, 6 must be ON

Section 805

Option 2 must be ON

Opening/Closing Reports

If closings work but not openings:

Section 801

All options must be OFF

Babyware Programming

If using Babyware, these are MANDATORY:

Section 910

Must be cleared using sleep button (once per digit)

Section 911

Must be cleared using sleep button (once per digit)

Troubleshooting Tips

Panel won't send despite correct programming:
- Rarely, a default may be needed
- Power down, default, reprogram
Account number issues:
- MUST be entered at both 811 and 812
- With LED keypad: type account code twice at loc 811
PGM trigger issues:
- Jumper on motherboard above PGMs sets positive trigger
- One model only sets one PGM as positive (not both)
- Paradox fixing in next PCB version
6500 Panel on serial:
- Does not send account code
- Only sends signal ONCE

Clear Event Buffer

For 5050 and 6000:

Enter programming mode
Press Stay key once
Press Clear key once
Power panel down
Power up and send signals

For SP65:

Press Power button → Installer code → Memory → 9 → Enter key

Chapter 5: Paradox Panels

Paradox Evo 192 Dialler

Programming sections for the Evo dialler

Basic Dialler Setup

Section 3036

Option 3 must be ON to enable the dialler

Section 3061-3068 (Account Codes)

3061: Partition 1 account code
3062: Partition 2 account code

Section 3070 (Format)

Enter 4 x 5 for Contact ID

Section 3071 (Telephone Number)

Enter 5555555

Event Reporting Configuration

Sections 3127 to 3829

Check partition options for event call directions
These sections tell the panel what events need to be reported

Section 4031

Enable all reporting codes for Contact ID

Important Programming Tips

After all programming:

REBOOT the panel - Critical step!
Disable the dialer module
Re-enable the dialer module, This clears the module for correct dialling.

Account Code Rules:

NEVER use account codes starting with "0" (e.g., 0001)
Use 1001 instead
Can use hex A: 1AA1 (press "stay" button for hex A)

Troubleshooting

If panel won't communicate after programming, always reboot
Disable/re-enable dialer module if issues persist

Chapter 5: Paradox Panels

Paradox Evo 848 Programming

Older Evo model programming

Basic Programming

Location 521 (Dialer options)

LED 3, 4, 5, 6 must be ON
All others OFF

Location 550 (Format Contact ID)

Enter 5555

Location 551

Enter [4-digit account code]

Location 561

Enter [Phone number]

Important Notes

After Programming:

Always REBOOT the panel after completing programming

Account Code Rules:

NEVER use account codes starting with "0" (e.g., 0001)
Use 1001 instead
Can use hex A: 1AA1 (press "stay" button for hex A)

Troubleshooting

Panel not communicating after programming
- Reboot is mandatory
- Check all LEDs in location 521
Account code issues
- Avoid leading zeros
- Try hex characters if numeric codes fail

Chapter 5: Paradox Panels

Paradox Evo 192 Triggers

Configuration for direct trigger inputs using PGM outputs

Prerequisites

Before starting:

Ensure jumper for PGMs is set to positive on panel motherboard
If not set:
- Shut down panel
- Change jumper position
- Power up again

Important: PGM1 stays negative - only PGM 2, 3, and 4 become positive

PGM2 Configuration (Panic)

Location 0920

Enter: 030 255 000 000

Location 0928

Enter: 005

Location 0929

LEDs 1 and 3 ON

PGM3 Configuration (Burglary)

Location 0930

Enter: 024 255 000 000

Location 0938

Enter: 005

Location 0939

LEDs 1 and 3 ON

PGM4 Configuration (Open and Close)

Location 0940

Enter: 064 255 000 000

Location 0948

Enter: 000

Location 0949

All LEDs OFF

Wiring Notes

Connect radio's Z4 (AC fail) to 1st AC connect block on panel
Keep PGM wiring away from high voltage lines
Test each PGM after configuration

Chapter 5: Paradox Panels

Paradox MG5050 DIALER + VERSION

Extended programming guide for MG5050 with dialer module

Enable Dialer

Section 800

Put numbers 4, 5, 6, 7, 8 OFF (this enables dialer)

Basic Configuration

Section 810

Enter 44

Section 811

Enter account number for telephone 1

Section 812

Enter account number for telephone 2

Section 815

Enter telephone number of base station/Radio
Press Enter after entering number

Event Call Direction

Section 801

Put all numbers OFF (Opening signal must always report)

Section 802

Number 1 ON (Opening/Closing signals will report)
Number 5 ON (Burglary Signals will report)

Section 803

Number 1 ON (Tamper signals will report)
Number 5 ON (Trouble signals will report)

Section 804

Number 1 ON (Special codes will report)

Section 805

Only number 2 ON

Additional Settings

Section 966 1, 2, 3, 4, 5, 6, Enter

Section 967 1, 2, 3, 4, 5, 6, Enter

Chapter 6: Texecom Panels

Texecom 412/816/832 Programming

Standard Texecom panels with red serial cable

Version Information

Texecom 412/816:

Known working app versions: V16.13

Texecom 832:

Known working versions: v13, v14 (E)

Note: Texecom Elite panels are NOT supported on app, but work with serial for CID

Basic Programming

Access Programming:

Installer code + Menu + 9
Default installer code: 1234

Location 70

Switch ON LEDs 1, 2, 5, and 8
Press ARM button to confirm

Location 71 Programming:

71/0 = 5555555 (tel number) - Press ARM button
71/1 = [4-digit account number] - Press ARM button
71/2 = 4 (Contact ID) - No need to press ARM
71/3 = 6 (dial attempts) - No need to press ARM
71/5 = Switch ON all LEDs - Press ARM button
71/8 = LED 8 OFF for Tip & Ring / ON for Serial

Location 76

76/8 = LED 8 ON (Dialler)

Serial Connection Configuration

For serial connection ONLY:

71/8 = LED 8 ON

Texecom 412 Serial Specific

Known working app version: V14

Location 70

Switch ON LEDs 1, 2, and 8 only
Press ARM button

Additional for Serial:

71/8 = Switch ON 8
76/5 = 3 (com IP on Comm 1)

OR (NOT BOTH)

76/9 = 3 (com IP on Comm 2)

Converting from Serial to Tip & Ring

If panel was previously on serial and now using Tip & Ring:

71/8 = 0
76/5 = 0

Special Notes

Texecom 816:

Serial cable connection must be a Texecom GSM type

Chapter 6: Texecom Panels

Texecom MiAlarm PANEL MODE

Configuration for MiAlarm compatibility

Note: Texecom Elite panels are NOT supported on app, but work with serial for CID

Programming Steps

Enter Programming Mode
- Enter Installer Code
- Press Menu button
- Press 9
Location 76/0
- Press location 76
- Press sublocation 0
- Ensure LED 1 is ON
- If not ON: Press 1, then YES/Tick button
Location 76/2
- Press location 76
- Press sublocation 2
- Enter UDL code: 1234
- Press YES/Tick button
Location 76/5
- Press location 76
- Press sublocation 5
- Press 3
Exit Programming
- Press Menu button
- Press 99

Important Notes

This configuration enables MiAlarm compatibility

Chapter 7: Other Panels

Orisec Configuration

Orisec panels support both Tip/Ring and Com Port connections

Orisec Tip/Ring Configuration

Enter Installer Code
Select Programming Menu → Tick/Enter
Go to ARC Set up
Phone Number: 555 5555
Account Number: As supplied by control room/software
Protocol: Contact ID
Dial Seq: 1
Any issues with not sending - RESTART PANEL

Orisec Com Port Configuration

Enter Installer Code
Select Programming Menu → Tick/Enter
Com Port Setup → Tick/Enter
Select Com Port number 2
Set mode to FINMON (Required for app)
Hold Tick to go back
Go to ARC Set up
Phone Number: F555 5555 (Note the 'F' prefix)
Account Number: As supplied by control room/software
Protocol: Contact ID
Dial Seq: 6
Any issues with not sending - RESTART PANEL

App Configuration

Requirements:

App version must be v4.37
Serial Port must be set to Orisec/IDS
MUST be set to FINMON under Comm Port Setup

Critical Notes

IF YOU AREN'T GETTING SIGNALS OUT:

REBOOT THE PANEL
If serial port connected with panel powered up, it won't be detected
Always power cycle after connecting serial

Chapter 7: Other Panels

Risco Configuration

Complete programming guide for Risco panels

Accessing Programming

Monitoring Station Setup

Navigate to "MONITORING STATION (MS)" → ENTER
Navigate to "MONITORING STATION 1 (MS 1)" → ENTER

Configure the following:

TYPE = VOICE
CHANNEL = PSTN/GSM
ACCOUNT = 6 digit code provided by office (e.g., 001052)
PHONE = 555 555 5
MS RETRIES = 3

Timer Configuration

Navigate to "TIMERS":

CANCEL DELAY = 0
ABORT ALARM = 0

Periodic Test Setup

Navigate to "PERIODIC TEST":

TIME = 2200 (for 10:00 PM test)
RECURRENCE = EVERY 1 DAY

Report Split Configuration

Navigate to "REPORT SPLIT":

ARM/DISARM = "NON" for DOMESTIC / "CALL MS1 ONLY" for COMMERCIAL
MS URGENT = "CALL MS1 ONLY"
MS NON URGENT = "CALL MS1 ONLY"

Cloud Settings

Back to main COMMUNICATION menu
Navigate to "CLOUD":

MS CALL ALL = ENABLED
FM CALL ALL = ENABLED

Exit Programming

Chapter 8: Troubleshooting

miAlarm Troubleshooting

Common error codes and solutions for MiAlarm connectivity

Device Busy Error

Meaning: Unit is attempting to change mode

Solutions:

Wait 30-60 seconds and retry
If persistent, power cycle the GSM unit
Check if another user is accessing the system
Verify no other apps are connected

General Troubleshooting Steps

Verify Basics
- Panel powered on
- Serial cable properly connected
- GSM unit has power
- SIM card properly inserted
- That signals are being sent via Serial Cable.
Check Programming
- Correct serial port selected
- FINMON mode enabled (for Orisec)
- Account code programmed
- User code valid

When to Contact Support

Contact Finmon support if:

Error persists after all troubleshooting
New error codes appear
Hardware failure suspected
Programming assistance needed

Chapter 8: Troubleshooting

Common Issues & Solutions

Cross-panel troubleshooting guide

Panel Not Sending Signals

Check these first:

Account code programmed correctly (4 digits, 6 digits with FF)
Phone number is exactly 5555555
Contact ID enabled
Dialer enabled (check specific panel locations)
Sufficient dial attempts (minimum 6)

Solutions:

Power cycle the panel
Clear event buffer
Check for dial tone (if applicable)
Verify no other communication devices attached

Signals Send Once Then Stop

Common Causes:

Event buffer full
Acknowledgment not received
Incorrect format selected

Solutions:

Clear panel event buffer
Verify Contact ID format
Check kiss-off timeout settings
Ensure forced dialing enabled (Caddx)

Account Code Issues

Rules across all panels:

Never use leading zeros (0001 → 1001)
Paradox: Try hex A (1AA1)
DSC: Add FF suffix if needed (1234FF)
Ensure code in ALL required locations

Serial Connection Problems

Universal Serial Troubleshooting:

Never connect serial with panel powered
Always power cycle after connection
Check cable color coding:
- Grey = IDS805
- Red = IDS806, Texecom
- Pink = Paradox
Draw power correctly:
- IDS805: Serial power only
- Others: Aux power, not serial

App Connection Issues

Common Requirements:

Correct app version for panel
Valid user code with permissions
Proper serial mode selected
Location 196 = 000000 (IDS)
FINMON mode (Orisec)

Quick Fixes:

Remove and re-add panel in app
Power cycle GSM unit
Check user code permissions
Verify serial port settings

Signal Strength Problems

Improving Signal:

Relocate GSM unit higher
Use extension antenna
Avoid metal enclosures
Check SIM card seating
Verify antenna connection

Power Issues

Best Practices:

Connect to battery directly when specified
Use adequate wire gauge
Check voltage at GSM unit (11-14V)
Separate power from serial data
Use dedicated power supply if needed

When All Else Fails

Document everything:
- Panel model and version
- Error codes/messages
- LED states
- What works/doesn't work
Progressive testing:
- Test with known good equipment
- Try alternative connection method
- Isolate variables one at a time
Contact support with:
- Panel type and version
- GSM firmware version
- Detailed symptoms
- Steps already tried