miAlarm Troubleshooting

Common error codes and solutions for MiAlarm connectivity

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Error Code 205

Meaning: Invalid Usercode

Solutions:

• Verify the user code is correct
• Check user code has appropriate permissions
• Try master code if available
• Ensure user code is enabled in panel

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Error Code 204

Meaning: Unit unable to connect with app

Possible Causes:

• Signal strength issues
• Faulty serial cable
• Panel not functioning correctly
• Network connectivity problems
• Invalid user code (sometimes shows as 204)

Solutions:

1. Check GSM signal strength
2. Test/replace serial cable
3. Verify panel is powered and functioning
4. Check network status
5. Restart both panel and GSM unit
6. Verify user code validity

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Device Busy Error

Meaning: Unit is attempting to change mode

Solutions:

• Wait 30-60 seconds and retry
• If persistent, power cycle the GSM unit
• Check if another user is accessing the system
• Verify no other apps are connected

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General Troubleshooting Steps

1. Verify Basics

   • Panel powered on
   • Serial cable properly connected
   • GSM unit has power
   • SIM card properly inserted
   • That signals are being sent via Serial Cable.

2. Check Programming

   • Correct serial port selected
   • FINMON mode enabled (for Orisec)
   • Account code programmed
   • User code valid

3. Test Connectivity

   • Check GSM signal bars
   • Test with different user code
   • Try tip & ring if serial fails
   • Contact control room for signal verification

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When to Contact Support

Contact Finmon support if:

• Error persists after all troubleshooting
• New error codes appear
• Hardware failure suspected
• Programming assistance needed