Troubleshooting Tools

Troubleshooting Tools

Connection Diagnostics

When experiencing connection issues:

1. Verify network status indicators
2. Confirm user code accuracy
3. Check dial-in authorization
4. Test unit power status

Reset Options

• Clear application cache
• Reset notification preferences
• Re-synchronize device data
• Remove and re-add devices

Debug Mode (Advanced Users)

For detailed diagnostic information:

1. Open Menu.
2. Tap your name five times.
3. Logs options appears on the menu.
4. Reproduce the issue
5. Share logs with support team

Remember: With great power comes great responsibility. Use advanced features wisely, and when in doubt, consult the documentation or contact support.

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