Troubleshooting Tools
Troubleshooting Tools
Connection Diagnostics
When experiencing connection issues:
- Verify network status indicators
- Confirm user code accuracy
- Check dial-in authorization
- Test unit power status
- Contact the installation company
Reset Options
- Clear application cache
- Reset notification preferences
- Re-synchronize device data
- Remove and re-add devices
Debug Mode (Advanced Users)
For detailed diagnostic information:
- Reproduce the issue
- Open Menu.
- Tap your name five times.
- Logs options appears on the menu.
- Share logs with support team
Remember: With great power comes great responsibility. Use advanced features wisely, and when in doubt, consult the documentation or contact support.