Skip to main content

First Connection

Connecting to Your Device

Once authorized, your device appears on the home screen showing:

  • Device name
  • Unit ID
  • Connection status
  • "Open" or "Connect" button

Making Your First Connection

  1. Tap "Open" on your device tile
  2. If prompted, enter your 4-digit user code
  3. Wait for the connection to establish (you'll see a loading screen)
  4. Once connected, you'll have full access to monitor and control your alarm system

Connection Tips:

  • Ensure your alarm unit has power and network connectivity
  • The unit should show a green network status light
  • If connection fails, verify your user code is correct

Next Steps

Now that you're connected, explore these essential features:

  • Set a Primary Device: For quick access from the home screen
  • Configure Notifications: Customize which alerts you receive
  • Add Emergency Contacts: Set up quick access to important numbers
  • Explore Your Panel: Familiarize yourself with zones and areas