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Extended programming guide for MG5050 with dialer module Enable Dialer Section 800 Put numbers 4, 5, 6, 7, 8 OFF (this enables dialer) Basic Configuration Section 810 Enter 44 Section 811 Enter account number for telephone 1 Section 812 Enter account ...

Standard Texecom panels with red serial cable Version Information Texecom 412/816: Known working app versions: V16.13, V9 Texecom 832: Known working versions: v13, v14 (E) Note: Texecom Elite panels are NOT supported on app, but work with serial for CID ...

Configuration for MiAlarm compatibility Note: Texecom Elite panels are NOT supported on app, but work with serial for CID Programming Steps Enter Programming Mode Enter Installer Code Press Menu button Press 9 Location 76/0 Press location 76 Press subl...

Orisec panels support both Tip/Ring and Com Port connections Orisec Tip/Ring Configuration Enter Installer Code Select Programming Menu → Tick/Enter Go to ARC Set up Phone Number: 555 5555 Account Number: As supplied by control room/software Protocol: Contac...

Complete programming guide for Risco panels Accessing Programming Press MENU BUTTON Enter INSTALLER CODE (Default: 1111) Navigate to "PROGRAMMING" → ENTER Navigate to "COMMUNICATION" → ENTER Monitoring Station Setup Navigate to "MONITORING STATION (MS)" → ...

Common error codes and solutions for MiAlarm connectivity Device Busy Error Meaning: Unit is attempting to change mode Solutions: Wait 30-60 seconds and retry If persistent, power cycle the GSM unit Check if another user is accessing the system Verify no othe...

Cross-panel troubleshooting guide Panel Not Sending Signals Check these first: Account code programmed correctly (4 digits, 6 digits with FF) Phone number is exactly 5555555 Contact ID enabled Dialer enabled (check specific panel locations) Sufficient dial a...

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Download and Installation iOS Installation Open the App Store on your iPhone or iPad Search for "miAlarm" Tap "Get" to download and install Wait for the installation to complete Android Installation Open Google Play Store Search for "miAlarm" Tap "Install"...

Creating Your Account First Launch When you open miAlarm for the first time, you'll see a welcome screen with two options: Login - For existing users Register - For new users PLACEHOLDER FOR IMAGE Registration Process Select "Register" and provide the follow...

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Connecting to Your Device Once authorized, your device appears on the home screen showing: Device name Unit ID Connection status "Open" or "Connect" button Making Your First Connection Tap "Open" on your device tile If prompted, enter your 4-digit user cod...

Primary Device Configuration Understanding Primary Devices A primary device is your most frequently accessed alarm system, receiving: Priority connection allocation Prominent home screen placement Faster response times Setting Your Primary Device Method 1: H...

User Management Understanding User Roles The system supports multiple user types with varying permission levels: Master Users: Full administrative privileges Standard Users: Limited operational access User Administration (Master Users Only) Access device se...

Notification Configuration Comprehensive Alert Management Customize your notification preferences to receive only the information you need, when you need it. System-Wide Notifications Access sidebar menu Select "Notifications" View consolidated message center...

Emergency Contact Management Personal Emergency Contacts Configure trusted contacts for emergency situations: Add primary emergency contacts Test contact functionality regularly PLACEHOLDER FOR IMAGE Official Emergency Services Customize official emergency n...

Subscription Management Account Tiers Free Account Connect up to 5 devices Access all core features No time restrictions Pro Subscription Connect up to 10 devices Advanced feature access Early access to new features Unlimited Subscription Connect an unlim...

Advanced Configuration Device Synchronization Keep your device configuration current: Access device settings System retrieves latest configuration Updates include: Area definitions Zone configurations Smart action settings User permissions PLACEHOLDER FOR...

Self-Service Tools Account Management Password Reset Login screen → "Forgot Password" Enter registered email Check email for reset link Create new password Login with new credentials Update Contact Info In-app profile settings Edit email/phone number Verify...